If you want all the formatting that comes with that subtitle format, you will need to set your app to burn in the subtitle (this is the default behavior for ASS/SSA subtitles). Our mobile Plex apps do not fully support all formatting capabilities possible with ASS/SSA subtitles. Can I use ASS/SSA subtitles with my anime videos now?
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If you have set your subtitles to always burn-in, then the subtitle will be burned-in prior to download and no additional subtitles will be downloaded. If the stream will currently play the subtitle without needing to be burned-in to the video, they will be downloaded as they are. Subtitles can be downloaded following your current subtitle burn-in option on your client. If you change the setting, it will only affect content you Download in the future existing (already downloaded) content will not be changed. These are global settings that will apply to all content you download. There is a separate setting for Downloads. Can I download content at a lower quality to save space? But a wide range of content will be able to download without requiring a transcode. For instance, not every file will be capable of direct play on a device or the server might have remote streaming limitation in place (which can still apply when downloading remotely). Not every file is guaranteed to be able to download without requiring a transcode. If the device you are using can direct play a file, it can be downloaded without needing to transcode. Can I download media without having to transcode it? Managed users will be able to use Downloads as long as the admin of the Plex Home has an active Plex Pass (and has enabled the Allow Downloads option when granting access to the libraries). Related Page: Restrictions on Library Access Can Managed Users use Downloads? If the user is not also the owner of the Plex Media Server, then the owner will need to have enabled the Allow Downloads option when granting access to the server/libraries. * Where the cutoff date in question is midnight (morning) UTC. Yes, though which account needs the subscription can vary, depending on the situation and when the user and server owner Plex accounts were created (before or on/after UTC). Is a Plex Pass subscription needed to use Downloads?